Alyssa Rock
Technical Writer
Alyssa Rock
Technical Writer

process improvements

March 12, 2022 Working as a technical writer in open source

As part of a work project, I created a comprehensive list of possible tasks that tech writers working in OSS might possibly work on. As part of this project, I also created a document explaining the unique challenges faced by writers working in OSS and a set of guiding principles for scoping technical writer work.

December 29, 2020 The life-changing magic of a tidy kanban board

I’ve gone from actively hating our documentation issue backlog to feeling proud of our issue triage process. In this post, I share key insights and best practices that I’ve learned about issue triage.