Using Jira to support multiple teams

Technical writers often have to support multiple development teams. Jira or other ticket management systems can help you track, visualize, and communicate your workload to competing stakeholders.

Nov 18, 2023 - 4 min read

Building The Good Docs Project template roadmap

The Good Docs Project template product roadmap outlines the goals, vision, and work our open source project has set out to accomplish. In this blog post, I explain how we brought our product roadmap to life.

Jul 23, 2023 - 6 min read

Working effectively with other teams as a technical writer

In this guide, I hope to inspire you by showing you how building relationship with team members in other roles (such as product management, UX, and customer support) can enrich your documentation work.

Dec 15, 2022 - 18 min read

Attracting writers to OSS

In this blog entry, I share a presentation I gave about how to attract more technical writers to your open source project.

Nov 16, 2022 - 11 min read

Bridging the docs gap

In this lightning talk that I gave for the October 2020 Salt docs jam, I describe a phenomenon I call the docs value-action gap. Then, I discuss strategies for bridging that gap in open source documentation.

Aug 15, 2021 - 8 min read

Getting started in open source as a new tech writer

Contributing to open source projects gives you valuable work experience and helps you build your professional network. Read my advice about using open source to land your first technical writing job.

Dec 13, 2020 - 10 min read