Tutorial: Use Confluence to build a content collaboration space (Part Two)

In part two of this tutorial series, you will learn how to build a content publishing workflow that will help your team track content projects over time.

Dec 12, 2023 - 12 min read

Tutorial: Use Confluence to build a content collaboration space (Part One)

In this tutorial series, you will learn how to use Confluence to collaborate with your cross-functional team to move new content ideas through a content creation workflow.

Dec 11, 2023 - 12 min read

Using Jira to support multiple teams

Technical writers often have to support multiple development teams. Jira or other ticket management systems can help you track, visualize, and communicate your workload to competing stakeholders.

Nov 18, 2023 - 4 min read

Coordinating major documentation projects with GitLab

My fellow Good Docs colleague Aaron Peters and I partnered with GitLab to write a blog entry for about how we use GitLab in our release planning and management.

Aug 25, 2023 - 1 min read

Where do docs live?

In this lightning talk, I argue that documentation thrives when it is in the same department as product. If that’s not feasible, documentation is at least improved by applying product management strategies.

Feb 22, 2022 - 9 min read

The life-changing magic of a tidy kanban board

I’ve gone from actively hating our documentation issue backlog to feeling proud of our issue triage process. In this post, I share key insights and best practices that I’ve learned about issue triage.

Dec 29, 2020 - 15 min read